Rachelle, sales rep, she is excellent in making a customer feel relaxed.
Nina P., 7/20/19
Low pressure. Hayley our salesperson was friendly and very professional. Her follow up and attention to detail was excellent. Everything from sales to finance to delivery was first class.
Victoria C., 7/12/19
Our salesman, Kane, and the sales manager were very willing to negotiate with us. They were able to provide us the best deal and were always up front about how they came to their numbers and what they do for us. They were also very informative about questions we should ask/be aware of when looking for a vehicle, even as we negotiated with other dealerships. They were very quick to respond and very friendly.
Alison E., 7/12/19
Clean environment, friendly staff, wide range of cars available, took a very good test drive and did not feel rushed.
Jo O., 7/12/19
Good/fair sales service-Burnie and staff were a pleasure to work with.
Amy N. 7/12/19
Excellent experience working with Burnie and Kirby to get a great deal on a great car.
Jon R., 7/1/19
Already knew I wanted a black 2019 CR-V with AWD. Dealings with salesman, Tom, were pleasant and informative. This was the third vehicle I had purchased from Rock County Honda.
Rocio was very helpful when we were test driving vehicles providing information that would help us select a car we would be happy with. Very friendly and sincere. Not pushy. Financing process was smooth and appreciated Kirby explaining extra options and allowing me to decide without manipulation.
Linda C., 6/24/19
Hayley and Kirby were straight up, friendly, and reasonable. The overall experience was very good.
Thomas G., 6/12/19
The process of purchasing our vehicle was very easy! Rocio was very helpful.
Lance B., 6/11/19
The people in the body shop have been the most competent and honest. I've never had such a pleasant experience.
John T., 6/5/19
Burnie was extremely informative and made sure we were comfortable operating our new Pilot.
Douglas H., 6/3/19
Rocio was fantastic! She made the car shopping experience super smooth and was very knowledgeable! It wasn't any easy decision to trade in my old vehicle but she was truly amazing and helped me feel like I was making the right choice!
Nicole R., 7/5/19
The entire staff was very nice and very informative on the car. Took the time to show us some features in the car.
Kevin H., 5/31/19
Service staff was very accommodating explaining services and vehicle conditions very well.
Gregory S., 5/30/19
I liked the welcome that I received. This is my fourth Honda that I have bought from Rock County Honda. The salesman (Tom) that I always deal with is very knowledgeable. Let's me know when he is available so that if a problem does occur I know when to reach him.
Sylvia F., 5/20/19
Leif is friendly and informative. Everyone was helpful. Excellent service and fast.
Carol F., 5/18/19
Hayley was awesome and went above and beyond to work around my schedule and to make sure I understood everything up front, even things I didn't think to ask.
Skyler M., 5/16/19
Buying my new-to-me Honda Pilot was the easiest I have ever experienced in buying a new vehicle from any dealership, ever; not to mention the quickest process I have ever experienced. I had already done my own shopping & research online and knew exactly what I wanted, but it always has and it still usually takes 3-4 hours. At Rock County Honda, it only took a little more than an hour-test drive to walking out the door with the keys to my new-ish Pilot. Not a single person was pushy. Rocio was my salesperson and the sweetest, most cheerful young lady to work with; very responsive & helpful! The sales manager, Tim, was very pleasant & professional when he introduced himself & made sure I was being taken care of. Kirby, the finance manager, was friendly & knowledgeable and had all the paperwork done quickly & efficiently. Best experience I've ever had purchasing a vehicle. I will definitely recommend these folks to anyone looking to buy!
Donna G., 5/15/19
Tom was extremely knowledgeable about Honda cars and a very good listener to understand our needs.
Debra S., 5/11/19
Chris was so helpful and kind. He took the time to listen about what I was looking for in a vehicle and was knowledgeable about the used car even tho it wasn't Honda. I appreciated his wisdom and friendly personality.
Amanda R., 5/11/19
Kane and Tim got me the car I wanted and the transaction went smooth.
Gregg G., 5/10/19
Chris was my salesman, he was so down to earth- no BS, and was very thorough-answered all of my questions.
Courtney H., 4/29/19
I enjoy dealing with Lief. Very professional and friendly. Quality work and in a timely manner.
Robert T., 4/18/19
The waiting area was clean and bright. The maintenance department was quick to greet and check me in. The work was completed in a timely manner. I was able to pay with Applepay!
Marilyn S., 3/27/19
We liked the helpful, friendly service without the feeling that we were being high pressured into purchasing before we were ready or into purchasing more items than we wanted.
Larry H., 3/13/19
Everyone is very helpful. I appreciate that Tom came in, on his day off, to go over the new features of the car with me.
Traci S., 3/5/19
The sales and financing team were extremely friendly and easy to work with. They answered any questions we had and were able to provide us with information we didn't even think to ask about. We had a great experience overall.
Lindsey G. , 2/18/19
Rocio, Tim, and Kirby all stayed after hours to answer our questions and address our concerns. Great staff and of course we all love Burnie! No overbearing sales pitch like we had experienced earlier in the day.
Donald O., 2/2/19
I'm always treated as so professionally and friendly. I feel welcomed and that the staff are looking out for me.
Mary R., 2/9/19
The highly skilled and friendly people that are employed at this dealership. Everyone does a good job.
Lee B., 2/5/19
Service was fast and accurate. Service Mgr. explained what was wrong and recommended a way to fix it.
David O., 2/5/19
Leif is always very friendly and helpful. Service is timely and I appreciated that the snow was removed from my car before I left.
Natalie S., 1/29/19
I would rate it very high.
Sharon L., 1/11/19
Leif is always knowledeable and courteous. It is a pleasure doing business with him.
Robert W., 1/21/19
Hayley listened to what I wanted and didn't even suggest anything else, which I appreciated. She was very knowledgeable and helpful.
Brittany B., 12/29/18
Burnie was very willing to provide me with the details I needed. He did a great job showing me the safety features of the vehicle. He was friendly, polite, and worked with me. Kirby has also been extremely helpful.
Sarah E., 12/26/18
This is the second car I've bought from Kane and both experiences were awesome! Great prices and service is what draws us backErin M., 12/22/18
It was no pressure. I was shown what I wanted to see, the different aspects of the vehicle were explained to me, and I was comfortable.
Jeremy R., 12/15/18
Everyone was outgoing. The last new car I had purchased was in Dec of 2002. I had pulled up just after they had closed and Tim had stayed after hours and talked me about the features. My time schedule is tight so Chris and Tim helped work around it so I could finally figure out which car was best for me.
Chad S., 12/15/18
Friendly, honest, knowledgeable staff. Worked quickly to get me the vehicle I wanted. Exceeded my expectations.
Candice R., 12/10/18
Rocio was great helping me with picking out the car that would best suit my needs. I visited several other dealerships looking at different cars but it was clear Rock County Honda was a step above the rest. Thank you!
Mark N., 12/12/18
From the moment we met Dave an Haley in the Body Shop, we were treated like family, precise, and clear understanding of the cost! The loaner was awesome, and their attention to detail made me and my baby very happy!!!
Richard K., 12/7/18
Tom was great to work with and I appreciated him taking the time with me. I will definitely recommend him to friends and family! Kirby was also great to work with, he was quick, direct and to the point, which I appreciate. Everything they both did for me is appreciated and I love my car.
Corrie A., 11/26/18
Les spent a great deal of time with us as we have never purchased a Honda before. This was the best sales presentation we have ever gone through. Normally there is a cat and mouse game, but not here. The numbers were laid out and were what we thought was fair.
Troy G., 11/24/18
Steve and the people in the Body Shop handled a minor problem quickly and in a very cost efficient manner. Thanks Guys!
Lynn R., 8/16/18